Features
It’s hard to describe magic, but here are just some of the features which enable our wizardry to happen.
Patented preventative care.
What is the secret to our unparalleled service? We combine our patented Nanoheal™ auto-healing technology with off-site and on-site technical experts. We can resolve up to 70% of your most common IT issues before you even realize there is a problem. Service doesn't get much better than that!
Experienced technology experts.
Not all issues can be resolved automatically. That's where our team of experience, friendly, dependable, tech experts come into play. We'll take care of your technology so you can take care of your business.
All for one. One for all.
"Unus pro omnibus, omnes pro uno." That's as much Latin as we can muster, but we more than make up for it with our tech know-how. We are confident our all-in-one solutions give you everything you need to run your business. We bring top-rated antivirus, best-of-class backup, minute-by-minute monitoring, rapid-repairs, top-rated tech experts, and more, to one convenient location.
Unlimited support.
We also believe in simplicity. That's why our core services come with simple to understand, fixed-fee pricing. You pay one set amount no matter how often you need our support.
On-site support.
We can solve the majority of tech issues remotely. However, there are still rare cases that need a more hands-on approach. We have a team of experts ready to resolve problems in-person. On-site support is not included in our regular service, but we'll give you a clear up-front price so you'll know exactly what you'll pay.
No one likes to play a waiting game.
As Benjamin Franklin stated, 'time is money'-and he was right! Gone are the days of endless hold music and horrendous lines at your local tech store. We give you instant access to someone who can help you, right when you need it.