Picture this: you’re sitting at home in the dark, alone, and you hear a noise. What are you thinking? “Is someone in my home? Am I safe? How do I protect myself?” That scenario can also apply to the network for your home or business. Recently a virus, known as WCry or WannaCry, rocked the world. The crypto-locker virus halted businesses in an instant by encrypting and locking files down. Victims received a message that read, “Oops your files have been encrypted!” Their only option was a...

Continue reading

By now, you've surely heard the buzz about Windows 10. Microsoft is working hard to upgrade every machine to its newest operating system, which is angering some users who prefer older versions of Windows. Upgrading home computers is one thing, but businesses? Now that is a different conversation! Business infrastructure is a complex beast, especially when it comes to technology and IT. Upgrading one thing can send unanticipated ripple effects across the organization. Here at Digity, we want to...

Continue reading

While the cloud is changing the way people store and share information, it has also raised serious questions about security. From celebrity photos to your credit card information, it seems like the news is continuously filled with stories about one hack or another. If you are seriously considering migrating your company to the cloud, it is necessary to take a deep look at this question: is your small business safe in the cloud? The answer is both yes and no. In all honesty, handing over your information...

Continue reading

We’ve spent the last few weeks talking about the cloud: what it is, how it works, and what you need to know. While you should have a good solid foundation about the cloud at this point, there is still one lingering question: how do you actually use the cloud in your small business? We’ve briefly talked about some of these cloud services when talking about the pros and cons of the cloud. While there are many different cloud programs, services, and platforms, in the end there are four basic ways that...

Continue reading

Many small business owners are seriously considering moving their company to the cloud. The thought of easy access to their information, reliable backups, and reduced costs seem to make this choice a no-brainer. However, there are a few things to think about before moving your small business to the cloud. By considering these 10 factors, you’ll make sure that you are actually making the best decision for your small business.  Overall Cost Many small businesses owners are seduced by the thought of...

Continue reading

So you are considering migrating your information to the cloud.  Awesome. However, before you randomly pick a program, it's important to understand the different types of cloud services for small businesses. This way you can make the best choice for your company and your future. The Public Cloud There are three basic types of cloud services available. The first type is the public cloud. The public cloud is the most recognizable cloud service to the average computer user. It refers to any server that...

Continue reading

“The cloud” is a term that is thrown around a lot in modern technology and business conversations. From storage, to software, to backups, many different services promote the fact that they are cloud-based. But just what is the cloud? And why is it a good thing? Or is it? In today’s Tech Academy, we’ll take a look at this technology that is changing the way the world does business. What is the cloud? Until recently, you really only had two ways to save things on your computer. You either had to...

Continue reading

We love talking to small business owners. We love your passion. Your vision. Your commitment. Your desire to have an impact. We see the blood, sweat, and tears that you pour into your business. We respect the endless hours that you spend trying to make your business a success. We also see your fear. Your fear of failure. Your fear of making a mistake. Of losing your customers. Of not meeting your bottom line. Of not being able to “cut it.” Above all, we see your fear of change. When you think of...

Continue reading

Have a desire to improve your business? You're not alone. All over the world, thousands of small business owners are working to protect, enrich, and expand their companies through investing in and using the best technology for their businesses. To help you get ahead of the pack, here is our list of 5 technology tools every small business needs. 1. Data backup If you are not protecting your data by making regular backups you are inviting disaster to strike your business. Whether it’s a computer hard...

Continue reading

Usually, January is the month for resolutions. The list of goals for the upcoming year can range from getting in shape, to planning a great vacation, to getting finances in order, and so much more. However, for a small business to succeed, it is important to continuously set, examine, and redefine your goals throughout the year. As days pass by, and distractions pop up, goals keep you focused on what is important for your success. To help you on your path, we've pulled together a list of  5 goals for...

Continue reading

Consider this. You wake up one morning with a fantastic idea. An idea of how to make people’s lives better. Simpler. Awesomer. It also happens to be an idea that seems guaranteed to bring you business success. After careful thought and planning, you eventually put the idea into action. Whether by yourself or with a trusted partner (or two), you open up your business. Your dream has finally become a reality. In the beginning, you’re pumped. You’re ready to take on every single challenge. Then,...

Continue reading

CEO. CFO. CMO. COO. CXO. No, you’re not looking at a text message from your teenager. These are just a few of the CO acronyms found in the business world. While some of these titles may seem familiar, others can leave a small business owner scratching his head. One commonly confusing position is the CTO (Chief Technology Officer). To help you understand this important role within a company, today’s tech academy is going to take a deeper look at the role and functions of this job. Where did the role...

Continue reading

Let’s face it. Running a small business is not easy. It requires a lot of time and energy, and the rewards are not always immediate (or obvious). As we’ve gone through our month of spring cleaning, we’ve focused a lot on the little things you can do to get your small business in order. However, none of those things are truly helpful if you aren't remembering why you started your small business in the first place. Most small businesses start from a place of passion. You see a need in the world and...

Continue reading

For a small business, reputation is everything. You depend on satisfied customers to not only return, but to tell their friends and family about how wonderful you are. While reputation used to depend solely on word-of-mouth, the image of today’s small business is largely created by what is found on the Internet. In order to help your company succeed, it is important that you take the time to clean up your online reputation. To help you get started, we recommend following these 5 steps: 1. Know what...

Continue reading

As you start spring cleaning the different areas of your office, it’s important that you do not neglect your computers. Cleaning your small business computers inside and out not only makes them look good, but it can help them last longer. To help you check off this task on your to-do list, all you have to do is follow these easy steps. Cleaning Your Small Business Computers: Inside Cleaning the inside of your computer can help speed up your programs, organize your files, and detect any potential...

Continue reading

Spring has officially arrived! With the warmer weather and longer days, it’s the perfect time to give your business a thorough cleaning. From your physical space to your online presence, spring cleaning your small business helps keep you on track towards your yearly goals. Not sure what needs to cleaned? Take a look at our spring cleaning your small business checklist. Then set a goal to tackle an item every day (or every week). Before you know it, your business will look all shiny and new. Physical...

Continue reading

Welcome to Spring Cleaning month on the Digity blog! Over the next few weeks, we’ll spend time exploring how to give your small business (and all of its technology) a good cleaning from top to bottom. To get us started, today’s Tech Academy takes a look at defragmentation. What is defragmentation? Defragmentation is a maintenance activity concerned with cleaning up your hard drive. Why do I need to defrag my computer? Most hard drives are made up of spinning platters. The data that is stored on...

Continue reading

The computer network is at the heart of every small business technology infrastructure. And yet, many owners suffer from the complications, delays, and breakdowns that are the consequences of foolish actions. To take advantage of everything your network has to offer - and avoid potential headaches - here is a look at some of the most common (and expensive!) network mistakes. Network Mistake #1: No automatic backup system Your network will contain everything from your most recent report to your...

Continue reading

As small businesses grow and thrive, it becomes increasingly important to make the right technology choices for your future. One of the most common technology questions raised is whether or not you need to invest in a server. Why would you need one? What does a server actually do? At what point does your small business network need a server? What is a server? First things first. A server is a computer or program that is designed to store, process, and manage all of the data on your central network. It...

Continue reading

A computer network can be a great benefit to your small business. However, if left unprotected, a network can make all of your information vulnerable to any unauthorized user. In order to take advantage of everything a network has to offer, it is important to install proper security measures. Here are 8 steps we recommend to keep every small business computer network safe. Make everyone sign on Centralized sign-on security systems are a great way to authenticate your users. Every single employee must use...

Continue reading

We finished our last post with a question about how a computer network can improve your small business. Because, let’s face it. Every small business needs its technology to work for them. Whether it is improving the productivity of your employees, strengthening connections with your customers, or solving your daily problems, you need the right technology for your company. So just how can your network improve your small business? It keeps your business moving The right network can increase your...

Continue reading

Has anyone ever asked you about your computer network? What kind do you have? How big is it? How is it set up? It doesn’t matter if you are a one-person operation or a growing small business - your network is at the heart of your company’s technology. To help you understand more about the basics, today’s Tech Academy is dedicated to exploring the ins and outs of computer networks. What is a computer network? The most simple definition of a network is this: two (or more) computers linked together in...

Continue reading

It’s easy to get distracted at the end of the year. Many businesses experience a slow down, your calendar is full of holiday parties, and vacation days loom on the horizon. Despite all these diversions, December is the perfect time to get your business house in order and primed for the year ahead. To finish off the year with a bang, there are 7 things that should be on the end of year checklist for small business owners. Take the list, check it twice and who knows...your business just might end up being...

Continue reading

Recently, our own VP Keith Tanaka contributed to Fridge Magazine's Business Tips section with a timely article on what to check for in your business technology this holiday season. Check it out! [ Link : Smart Business: The Ultimate IT Checklist for the Holidays ] Don't forget to follow Fridge Magazine and Digity on Twitter for more Smart Business updates.

Continue reading

Whether you have purchased a new computer for your small business or are trying to extend the life of an old one, anti-virus software is an essential part of your security program. However, with dozens of companies and websites offering “the best” anti-virus protection – and with prices ranging from free to not-so-free – choosing the right virus protection program can often seem like an overwhelming task. With virus protection, high prices and popular brands do not always mean the best choice. And...

Continue reading

TED Talks are conference presentations from some of the leaders in Technology, Education and Design (TED). While TED has been producing these talks since the 1980s, their popularity skyrocketed in 2006 when the decision was made to put videos of the talks online. There are literally thousands of amazing talks available on the site. For all our small business owners, the one we wanted to share today is Roselinde Torres' "What it takes to be a great leader." Torres shares her experiences from studying and...

Continue reading

Recently, our own VP Keith Tanaka contributed to Entrepreneur's Cyber Security section with a timely article on how to prepare your business technology for the holiday season. Check it out! [ Link : How To Prepare Your Small Business's Technology for the Holiday Season ]

Continue reading

Picture this. You’re on your computer at work. You’re searching for a specific piece of information. You click on a link that promises to provide the answer. And then, all of a sudden, your search screeches to a halt. Instead of going to the chosen website, you get a message stating that “in order to protect your computer, this program has been blocked by your firewall.” While it might be annoying in the moment, your firewall has just saved your computer (and your entire system) from potential...

Continue reading

From our business family to yours, we wish you a wonderful Thanksgiving day!    

Continue reading

When I founded Digity in 2004, I wanted to create a superior tech support company. One that would service all the technology demands of the small business owner. Since that time, Digity has distinguished itself as a leader in the field by always putting the needs of our customers first. Yes, we provide secure remote technology support, proactive maintenance, award-winning virus protection, and online backup software. But we also encourage our agents to do whatever is necessary - and to take as long as they...

Continue reading

The Microsoft Office Suite is a collection of software programs found on a large number of business computers. Traditionally business owners purchased a bundle of programs (such as Word and Excel) and installed them on their company computers. They would then use that software until the time came to upgrade to a newer version. However, with the introduction of Microsoft Office 365, small business owners are finding that things have changed. To help you understand, use, and manage your subscription, we...

Continue reading

Whether you are looking for your very first space or trying to upgrade your current digs, choosing an office space can be an exciting and challenging time for any business owner. To help you on your quest to find the perfect home for your company, we've pulled together a list of 5 things you need to keep in mind when evaluating potential spaces. By using this checklist, you can rest assured that you are choosing the right office space for your small business. 1. Location They say location is everything...

Continue reading

Business owners depend on all aspects of their company running smoothly and efficiently. When a computer malfunctions or a server goes down, you need the problem fixed as quickly as possible. As many small businesses depend on an outsourced tech support firm to solve their problems, this means making a phone call and hoping to reach a miracle worker on the other end. Since many business owners rank calling tech support with getting a root canal in terms of excitement, it is important that you know the...

Continue reading

Time Warner Cable Business Class recently sat down with our VP Keith Tanaka to talk about protecting your SMB technology. Give your business technology a fresh start for 2015 with these tips! [ Link : Protect Your Tech: Give your technology a fresh start for 2015 ]

Continue reading

As we head into the period of holiday shopping, small business owners are always looking for ways to take advantage of the "buy" mentality that seems to take over our country. However, in between the deep discounts and crazy (and expensive) marketing campaigns, it can be difficult for a small business to know how to best balance the lure of a promotion with the cost of discounted products and services. To help make sure that you please both your customers and your budget, keep these coupon practices in...

Continue reading

Digity was mentioned in Mashable Business! Keith was featured, along with Jamie Sutherland of Xero, in this article about signs that your small business needs new SMB tech solutions. Awesome! [ Link : 5 Signs Your Small Business Needs New Tech ] Additional Coverage [ Link : 5 Signs You Need New Tech (and How to Pick the Right Tools) - Business News Daily ] [ Link : 5 Signs You Need New Tech (and How to Pick the Right Tools) - Fox Business: Small Business Center ]

Continue reading

For the small business owner, every tech decision is made based on a variety of factors. Two of the biggest factors include price and return on investment. For small business owners who choose to use Apple products (including Mac desktops, laptops, iPhones, and iPads) the generally higher price is offset by different features, programs, and traits that provide the business with a higher return. One of those features is the fact that Apple products are, historically, less susceptible to malware attacks. It...

Continue reading

November usually finds your Facebook feed stuffed with “month of gratitude” posts. In honor of the Thanksgiving holiday, these daily posts feature a different person, place, or thing for which your friends and family members are grateful. The results can be profound, with Robert Emmons - a scientific expert on gratitude - stating that this focus on being grateful can create positive changes in your mind, body, and relationships. Of course, gratitude (and these positive effects) are not limited to...

Continue reading

As we come to the end of the 11th annual National Cyber Security Awareness month, we wanted to take a moment to refresh the 5 basic things every small business owner (and employee) needs to know about virus protection. While you probably already invest in Internet security (such as anti-virus software or firewalls), unfortunately, that entire budget can be wasted by one hapless mouse click. If you are not savvy about your technology use – including your Internet, email and general security settings –...

Continue reading

New Brand Uniquely Positioned to Support Small Businesses and Their Technology Needs LEHI, Utah (October 14, 2014) – Located in the heart of the Silicon Slopes, technology advisory and support company iTOK, Inc. has announced the rebranding of its small business segment, Digity. The newly named division provides IT advisory services and technology support to small and micro businesses. To coincide with the announcement, the company has launched a new website, www.digity.com, where visitors can learn...

Continue reading

One of the first big investments businesses make is a reliable phone system. Some will buy without thinking, but you should always weigh your options carefully. Before you shell out a ton of cash for a complicated and costly phone system, take a look at some other less expensive—and even free—software options for your voice and video calling. Skype for Business If you’ve used the Internet you’ve probably heard of Skype, you may have even used it for personal calls or video chats. But did you know...

Continue reading

Ten or fifteen years ago, a company decided on its computing environment—its designated operating system, devices and software—and that’s what employees used. Period. Along came the BYOD trend. BYOD, which stands for "Bring Your Own (computing) Device to work,” has swept across America in the past five years. Employees have got so used to having technology in their personal lives that they don’t want to give it up while at work. We all prefer using the devices we each, as individuals, feel most...

Continue reading

If you are running a business website without a blog, you are missing out on some big opportunities to engage prospective clients and increase website traffic. A static website that doesn’t change or feature new content is essentially an online brochure that can easily passed over and forgotten, no matter how slickly it's designed. In today’s social media-driven world, engagement with your customers online is essential and expected. A study from HubSpot, "The 2012 State of Inbound Marketing,” finds...

Continue reading

Digity announces a partnership with eFileCabinet to increase personal device care and identity protection for customers.  Digity understands the needs of small business and is the trusted technology advisor to thousands of companies providing reliable computer, network, and mobile device software and protection.  eFileCabinet’s software provides an integrated electronic document management solution that enables access to business critical documents and customer information.  Intelligent document...

Continue reading